Our Complex » FAQ
There will probably be many questions if you have never visited Northern Cyprus before. We have tried to answer some of these on our web site or by linking to other web sites.
If you cannot find an answer here, please ask at the time of inquiring or making a booking. below we have listed a few of the FAQ’s from the past:-
Q. What is the electrical voltage ?
A. 250 volts – 3 pin European style plugs (some old type 2 pin plugs do still exist in some older places)
Q. Restrictions on Duty free –
A. Please remember you are outside of the ‘Euro zone’ – so duty free allowances do apply upon returning to UK or other country. There are also restrictions if returning via airports in the R.o.C.
Q. Are there Driving restrictions?
A. Driving is as per UK (drive on the left) although most roadsigns are similar to Europe/UK – the language is Turkish
Please note: There is a drink/driving law and speed cameras. All documents relating the car/hire should be carried in the car. It is also advisable to carry your driving license with you as well. Minimum Age for car hire is 25 years.
Please note : In the event of an accident the vehicle should not be moved – police should be called.
Q. Are there Chemists nearby?
A. Yes (approx 10 mins walk from the Almond) – most chemists speak English and carry out other medical tasks apart from dispensing medicines. Most standard drugs are readily available, some without prescription. Don’t be surprised if they ask similar questions that a doctor would, before issuing a drug.
Q. How often will our room be cleaned?
Q. How often would our towels and linen be changed?
A. Towels everyday, linen every other day!
Q. Do we bring our own linen and towels?
A. No, we provide bath towels and linen. You just bring your beach towels.
Q. Do you provide pool towels?
A. Pool towels are provided on request. These are not allowed to be taken out of the complex.
Q. What time is breakfast served?
Q. What time is dinner served?
Q. What is your check in/ check out time of Hotel?
A. Check in time to Hotel = 14.00pm onwards / Check out time from Hotel = by 12.00 midday. Should these times cause inconvenience for you please talk it over with us before hand.
Q. What is the local currency?
A. Turkish Lira is our currency but Sterling £ and €uro is widely accepted. You are guaranteed to get a higher exchange rate here than what you would get over in your home country. Most restaurants, super markets and shops all accept Sterling £ or €uros as payment method. So our advice is to bring Sterling £ and €uros.
Q. How do we find you at the airport?
A. Just look out for our sign “The Almond Holiday Village” and our representative will be there to assist you to Almond Village.
Q. Do you provide child portions or have a child menu?
A. Yes we do have a child snack menu as well as a child section in our evening menu.
Q. Do you have credit card facilities?
A. Yes we take MasterCard/Visa/Maestro
Q. How do we make and secure our booking?
A. Just send us your full names, address, telephone and requested dates via e-mail and we will reply with 24hrs. We will request 25% deposit to secure your accommodation. Balance will be requested on arrival.
Q. How do we pay our deposit, balance for accommodation and bar bill?
A. Deposits can be paid via Credit /Debit cards or into our UK bank account ( online, cash or cheque) . Balance can be paid in Sterling £, €uros or Turkish Lira cash, Credit/Debit Cards and alternatively bank transfer.
Q. Are there any restaurants and markets at walking distance?
A. There are many local restaurants and markets only 5 – 10 minutes walking distance away from us in the villages of Alsancak and Lapta.
Q. Are there nearby beaches?
A. After only a 15 minutes walk you will find a beautiful tranquil beach called Camalot. There are many others within 5-10 minute driving distance.
Q. How do we get to Almond Holiday Village from the airport?
A. We offer private transfers from and to Ercan (Northern Cyprus), Larnaca & Paphos (South Cyprus) Airports. Ercan Airport is only 40 minutes drive from Almond Village whereas Larnaca is 1h15min. and Paphos is 2hr.30min drive. All vehicles are fully insured and are air-conditioned and offer services for couples, families and for larger groups. Please e-mail us at firstname.lastname@example.org , with number in your party for prices.
Q. Will the bar be open when we arrive?
A. Yes the bar will be open for your urgent needs during your check in. If you are staying for 7 nights and above we arrange for a complementary welcome package of milk, water, tea and coffee in your room.
Q. Will we be able to get some to eat when we arrive?
A. Providing you arrive before 21.45pm, yes. But please note that you will have to book your table in advance for your own and our convenience. If you arrive at/after 22.00pm, providing you order in advance (before arrival via e-mail/telephone) we can arrange for sandwiches/fruit to be delivered to your room.
Q. Can we drive over the border with our hire car from Northern Cyprus?
A. No. – Due to Greek Law car hire from the North cannot drive over the border to the South of Cyprus. Alternatively the Turkish Law permits car hire from the South to drive backward & forward over the border (Greek Car Hire Company Permitting!).
Q. Can you deliver car hire to the airport?
A. No. We do not have an airport office therefore we do not provide delivery/collection. Alternatively we provide transfers from all airports and car hire on arrival to Almond.
For Additional Information see also:-